Practice policies decorative image

Insurance


Our focus is on providing the highest level of care at prices and payment plans that are as affordable as possible. We are proud of our team of experts and are committed to use only the best dental products, materials, and laboratories. The truth is that insurance companies can have a big impact on the doctor’s decision making of their patient’s treatment quality (talent hired, supplies, labs etc…). Furthermore, we have found way too often that insurance companies try to dictate treatment based on cost rather than the patient’s best interest. AND THAT’S WHERE WE DRAW THE LINE.

Therefore, we have opted to NOT be registered providers with any insurance companies. Instead, we qualify as an OUT OF NETWORK providers. In most cases, you will need to pay for our services out of pocket, and then you will receive reimbursement from your insurance company based on the agreement your employer negotiated with your insurance carrier.

As a courtesy, we will file your insurance claims and check your benefits to help you understand what your reimbursement amount be. We will also send any documentation necessary in order for our patients to receive payments. WE WILL DO ALL WE CAN TO HELP YOU MAXIMIZE YOUR INSURANCE BENEFITS.


Appointment Confirmation


Appointments can be confirmed via phone, text, or e-mail. All appointments must be confirmed by the patient.

Any appointments not confirmed 24hrs prior will be removed from our schedule to avoid the cancellation fee being charged.


Cancellation Policy


The time with our doctors and hygienists is specifically catered and scheduled around your needs. Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled to ensure that we can serve other patients in need. OUR CANCELLATION FEE IS $75 for the first missed appointment. Further consistent missed appointments might lead to dismissal from the practice.


Tardiness Policy


Quality requires time. When we schedule our patient’s appointment, we make sure that we give each patient the time necessary to provide the highest level of care possible. We don’t like to rush. We don’t like our patients to wait. We expect our patients to be on time. Now, we understand that sometime life happens and we run late. We give our patients a 10 minute window after which we might have to reschedule the appointment in order to maintain the quality of care and service to all our patients.


Deposit Policy


Most procedures, excluding preventative treatments and radiographs, require a deposit to book the appointment.


Payment Policy


All procedure must be paid in full on the date of service and before the service is rendered. We accept cash, all major credit cards, and checks. Financing available upon request. Ask our financial specialist for details.